Have Questions? We've got Answers!

Dive into our FAQs to learn more about MoLove, our products, and how you can get the most out of your MoLove experience.

General FAQs - Discovering MoLove

Orders FAQs - Your Purchase Journey

Company FAQs - Behind the Scenes

General FAQ

Find answers to common questions about our products, usage instructions, and what sets us apart.

MoJoe is our signature blend, acting as a nutritional supplement, designed to harmonize your energy and enliven your spirits. Crafted from supreme organic ingredients, MoJoe offers a wholesome alternative for your daily wellness routine.

What's in the name? The name MoJoe is a playful twist on the phrase "a cup of Joe," which is often used to refer to a cup of coffee or other morning brew. Although we didn't initially intend to name it MoJoe, the name just kind of stuck. So, next time you reach for a cup of Joe, consider making it a MoJoe! Shop here.

7 Super Shrooms is a nutritional supplement that encompasses a versatile blend of seven different mushrooms, each chosen for their unique properties. Brimming with antioxidants and vitamins, it's a fantastic way to effortlessly incorporate the goodness of mushrooms into your diet, whether mixed into smoothies, soups, or savory dishes. Explore more about the blend here: 7 Super Shrooms.

Our mushroom blends are incredibly versatile and easy to use! For MoJoe Original and Calm, simply mix it with hot water, just like you would with coffee or tea. Feel free to dress it up in any way you like. Some options: Milk, mylk, coconut MCTs or cream for a creamier texture. Sweeten to taste if desired. We’ve steered away from adding sweeteners to allow you to customize the sweetness to your preference. Honey, coconut sugar, or your favorite keto-friendly sweetener are all great options.

A crowd-pleaser with MoJoe Calm is adding a little vegan milk and a drizzle of honey - the combo is just heavenly!

For a super creamy latte, mix MoJoe straight into hot milk or mylk. The world's your oyster—Bulletproof MoJoe, anyone?

Our 7 Super Shrooms blend is designed for versatility. With its earthy, rich flavors highlighted by subtle sweet and bitter notes, it’s a delightful addition to a variety of dishes and beverages. Mix it into cacao or milk/mylk-based smoothies, or elevate your savory dishes, soups, and pastas by stirring in some 7 Super Shrooms. It pairs wonderfully with veggies too! However, it's good to note that it doesn't mesh well with acidic or citrus flavors.

For more inspo, subscribe to our newsletter and visit our blog.

Our blends are formulated using the whole, fruiting bodies of various potent and beneficial mushrooms. Unlike some other products, we do not use mycelium as the EU novel foods regulations recommend the use of fruiting bodies. The whole mushrooms, with their fibers intact, are not only more potent but also beneficial for your system. We believe keeping the fibers intact in the powders allows for a more enjoyable and wholesome experience.

We source our bio-quality mushrooms from trusted suppliers in the Netherlands, ensuring they are grown on plant-based substrates to retain their vegan quality. Each batch of our mushrooms is lab-tested to guarantee purity, and we have extensively vetted all our suppliers to ensure the highest standards of quality and sustainability.

We utilize a variety of mushrooms that are legally available within the EU, selecting those known for their unique profile of nutrients and bioactive compounds.

For a more comprehensive understanding of the characteristics of each mushroom used in our blends, feel free to explore our Mission & Ingredients page.

Yes! We believe our mushrooms are magical. However, not the kind of magical you’re probably referring to. We only utilize legal mushrooms that don’t contain psilocybin in our blends.

Our products are classified as nutritional supplements and we adhere to the strict regulatory standards set by the European Union.

MoLove products are lovingly produced in small batches in Berlin, Germany. By keeping our production local, we can maintain a close eye on quality, ensure freshness, and uphold our high standards for every product that leaves our facility. Our Berlin base also allows us to foster a close-knit community with our customers and suppliers.

The distinctive taste of our blends comes from the natural, organic ingredients they contain. Some people may find the earthy, slightly bitter or spicy flavors to be a new experience. These flavors are a hallmark of the potent and beneficial mushrooms we use. You can easily tailor the taste to your preference by mixing our blends with your favorite beverages or foods. For instance, adding a sweetener or blending MoJoe with milk or mylk can provide a smoother, creamier taste experience.

Definitely! Developing MoJoe took us a few years, so bear with us while we work on other concoctions. We currently have several product lines in development that will literally blow your socks off.

Make sure to subscribe to our newsletter for the latest updates and sneak peeks on our releases!

Unfortunately, all the “paper pouches” suitable for food packaging are coated with plastic. While they look kind of cute and organic, they’re actually more wasteful than they appear since they're not recyclable at all! So, when someone claims sustainability while using plastic-coated paper, it's not exactly the full story. We choose to use fully recyclable foil packaging as it's food-safe and ensures the product remains secure during the fulfillment process. Please reuse and recycle our packaging. We're also working on developing refill pouches!

Due to manufacturing, we have to leave a little bit of room in the pouch for the powders to settle. Our pouches are initially packed to the brim. Fill variations may occur depending on how the pouches get stored. When stored upright, it’s natural for our fine powders to settle down a bit more.

Absolutely! We love hearing from our community. Whether you have a question, feedback, or just want to share your MoLove experience, feel free to reach out. Get in touch through the chat box or any other channels provided on our Contact Us page.

The main thing to know about us is that we love mushrooms.

Orders FAQs

Information on how to place an order, our shipping rates, return policy, and details on subscription offerings.

Placing an order is straightforward. Navigate to our shop, select the products you wish to purchase, click "Add to Cart", and proceed to checkout when you are ready. Follow the prompts, provide your details, and complete your order.

Definitely! Just click here to check your order status, and make last minute changes before your order ships, like adding additional items or updating your shipping address.

  • Standard Shipping: We provide carbon-neutral standard shipping through DHL Go Green, available for most countries. This service is FREE on orders above a certain value.
  • Express Shipping: Need your items faster? We offer premium express shipping options via courier service, which you can review and select at checkout.
  • Subscriber Perks: As a subscriber, enjoy lower thresholds for FREE shipping, adding even more value to your MoLove experience.

More Details: For a full breakdown of shipping options, charges, and more, visit our Shipping & Payments page.

Received a gift card or store credit? Score! 🎉 Just head to ‘Check Out’, pop your code into the ‘Discount Code’ field, and click ‘Apply’.

We've teamed up with Boomerang (https://www.boomerangpack.eu/) to bring you stylish, sustainable, and secure multi-use packaging. Boomerang packs can be reused at least 50 times, significantly reducing our carbon footprint and reliance on non-renewables.

Returns are Easy: Once you’ve received your pack, simply peel off our label sticker, fold out the return label from the flap, and drop it in any mailbox at your convenience.

Why It Matters: Because the planet matters. Remember, Earth is the only planet with chocolate and MoJoe!

Currently, Boomerang packs are exclusive to orders within Germany, but we're hopeful this option will soon become the norm globally.

You can learn more about the program here: About our Packs

Prefer traditional shipping? No problemo! Opt for "Standard Shipping" at checkout.

Please send the item to our official return address (MoLove GmbH, Bessemerstr. 82, 10. OG Süd, 12103 Berlin) using its original packaging. We accept returns within 30 days of receipt. For safety and hygiene reasons, we can only accept unopened items. Detailed instructions can be found on our Returns Page.

Absolutely! We're proud to announce that we've launched a subscription program. Just choose the ‘Subscribe & Save’ option when you're adding products to your cart. You get to choose your delivery rhythm and put your routine on autopilot. Savvy savings included! On top you get early access to new releases and more exclusive perks. Need more info? Visit Subscribe & Save.

To keep the quality and integrity of our small batch production, we cap subscriptions at 5 per product, per customer. It helps us manage our stock better and ensure that our MoLove subscribers get to enjoy our blends right on schedule.

To edit your subscription, log in to your account, navigate to the subscription section, and make any changes you want—whether it's updating the delivery schedule, changing the products, or cancelling your subscription. You're in control!

We love smart bulk shoppers! Yes, we do offer bundle deals. Check out our Bundles Section. Purchasing bundles contributes to sustainability by reducing packaging and the frequency of shipping, which is why we're happy to carry those savings forward.

Aside from being conscious of expiry dates, keep in mind that our products (which are free from any additives) taste freshest within 12 months.

At MoLove, we believe in unparalleled quality and value.

Here's why MoJoe stands out:

  • No Fillers, Just Pure Goodness: Unlike many other products, we don't use cheap fillers like oats. Our blends are packed with 100% pure, potent and rare ingredients.
  • High Mushroom Content: MoJoe contains over two grams of pure mushrooms per serving – not just a tiny percentage! This means you get A LOT more of the good stuff in every dose.
  • Cost-Effective Per Serving: When you break it down, MoJoe is actually very affordable per cup. You're getting premium quality at a great price.
  • Want to save more? Check out our bundle deals like the 5X bundles for MoJoe Original and MoJoe Calm, or grab a few of the MoJoe Fam Bundles. Build that stash.

    We're committed to providing you with the best. While it might seem more expensive upfront, MoJoe offers incredible value and quality that's hard to beat.

If you're reading this, then most likely yes!

We currently ship to Germany, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Liechtenstein, Monaco, Vatican City, Andorra, United Kingdom, United States, Canada and Australia.

Global shipping is in the works. Please note that customs or import charges may apply. If your country is not listed, just send us a message and we're happy to help. For more details, visit our Shipping & Payments page.

Definitely! An invoice is automatically included with your order confirmation. If you need any modifications or additional business details on your invoice, just drop us a message. We can also update your account to ensure all future invoices automatically include your business information – handy for tax purposes!

Great news for our US fans! You can import up to $800 worth of goods without any import duties, thanks to the de minimis threshold. So, if your order is under $800, you're only paying the checkout price – no hidden fees!

All our shipments are pre-registered with the FDA, ensuring a smooth journey for your MoLove powders. For more details, swing by our Shipping & Payments page.

Say what? Yep, we've totally nailed our VAT registration for the UK! 🎉 Brexit who?

We’re proud to offer VAT-inclusive shipping for orders up to £135 - no surprises! For orders above this amount, we deduct VAT at checkout, so the price we charge excludes any potential VAT charges, which you’ll need to settle directly with customs (if applicable).

We’ve gone through a lot of bureaucratic hurdles to make UK shipping possible for our British MoLovers! Have you tried adding Original Blend to your morning tea? We’d love to hear from you! 🫖

We are excited to be on this journey with you.

Company FAQs

Learn more about MoLove GmbH, our values, and other general inquiries about our operations and collaborations.

We are a Berlin-based company passionate about harnessing the power of mushrooms and botanicals to create wholesome, organic blends. You can learn more about what drives us on Mission & Ingredients and our origins on Our Story.

For B2B inquiries, please contact us at b2b@molove.com.

We only use organic ingredients. As of right now, we're still in the process of pursuing an EU BIO (organic label) certification. For more info on our rigorous sourcing process, visit our Mission & Ingredients page.

For press inquiries, reach out to us at press@molove.com.

Maybe! We are a dedicated team with a shared obsession for natural ingredients and holistic nutrition. If you vibe with our mission and believe you could contribute, send us an email at info@molove.com, tell us about your expertise and why you'd be a good fit for us.

Absolutely! We love working with real people who share our love for superfoods and nootropics. Simply go to For Creators and fill out our affiliate partner application. If you have any questions, you can always contact us at collabs@molove.com.

Can't find what you're looking for? Feel free to contact us directly. Our customer support channels are open for inquiries 24/7. We’re here to help!

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